Invicta Stores
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Shipping and Returns

Shipping Methods & Delivery Details

www.urldial.com provides Free Ground Shipping on all Domestic orders of $99 and above to all 50 states, including the U.S. Territory of Puerto Rico. Free Ground Shipping is available during checkout. For expedited shipping, select 2nd Day Shipping or Overnight Shipping. Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. www.urldial.com does not currently ship to APO / FPO Military or P.O. Boxes. Our shipping methods are subject to change without notice.

Please note that if your package was not received as indicated by your tracking number you will need to notify www.urldial.com customer service within 5 business days of the scheduled delivery date. We will file a lost package claim on your behalf. Notification outside this time frame will make the order ineligible for replacement and/or reimbursement.

Domestic Orders Only: Shipping Rates & Delivery Timeframes

Below is a breakdown of our Shipping Methods, Rates & Delivery Timeframes. Contact Customer Service if you have questions.

Ship Method: Order Placed: Ship Day: Expected Delivery Day:
FedEx Ground (FREE $99 and Up) Mon. – Thurs. Up to 4 Business Days 3 - 5 Business Days from Ship Day
FedEx 2nd Day - $29 Mon. – Thurs. Up to 4 Business Days 2 Business Days from Ship Day
FedEx Overnight - $59 Mon. – Thurs. Up to 4 Business Days 1 Business Day from Ship Day
Weekend Ship Method: Order Placed: Ship Day: Expected Delivery Day:
FedEx Ground (FREE $99 and Up) Fri. – Sun. Up to 4 Business Days 3 - 5 Business Days from Ship Day
FedEx 2nd Day - $29 Fri. – Sun. Up to 4 Business Days 2 Business Days from Ship Day
FedEx Overnight - $59 Fri. – Sun. Up to 4 Business Days 1 Business Day from Ship Day

International Shipping

www.urldial.com ships to over 50 countries worldwide. After shopping, please choose the "Shipping Outside the US" international shipping option at checkout. Your payment for the purchase is processed securely by Bongo International. Bongo employs industry-leading encryption and fraud prevention tools. You'll receive a follow up with a confirmation email every time you purchase. Your financial information is never divulged to anyone, not even to www.urldial.com. Shipping costs are clearly identified before checkout, however, there may be additional duties or taxes the customer is responsible for which the destination country requires payment on or before delivery. Bongo gives an uplifted rate from FCB (FedEx Cross Border). This rate is in line with what banks charge as well as foreign exchange currency rates (AKA an exchange kiosk found at airports). This uplift is done to avoid any foreign transaction fees from their credit card company and to make the whole experience easier for the customer as well. The rate will not be a direct conversion because of the currency uplift.

Process & Handling of Orders Prior to Shipment

Our team needs up to 4 business days to prepare your shipment. This includes the preparation and proper care of your Invicta order so that it is protected with the appropriate packing materials. We also utilize recycled materials wherever possible to eliminate environmental impact.

The order tracking number will be sent to the registered email address and available in the My Account section. FedEx Ground packages typically arrive within 3 to 5 business days after shipment and expedited orders should arrive within the stated delivery timeframe after shipment.

We Make Returns Easy

*First Edition items which are a Limited Edition collection of styles are all FINAL SALE. Refunds will not be issued for any reason.Effective for all orders placed as of April 7th: If you are not satisfied with your purchase, contact us for a refund or exchange. We gladly accept most returns. Please note that Oakley items, Gadgets, Books, Sunglasses and any items that are labeled final sale are not applicable for a return. Qualified returns must be previously authorized and made within 14 days of receipt of the item. All returns are monitored and we may reserve the right to limit prepaid return labels for orders. Returns after 14 days are subject to a 20% restocking fee. Purchases become a final sale after 45 days from the confirmed delivery date and are no longer eligible for return or refund. Qualifying items must be returned in new condition (not worn, sized or otherwise modified) with proof of purchase. Refunds will be issued to the original form of payment for online purchases within 5-7 business days upon receipt of order (excluding shipping charges). Final sale, repair services, warranties, and gift cards are non-refundable. Customers can email [email protected] to request a free return shipping label and we will respond promptly. Your credit will be processed as soon as we receive the qualified return. Please take care not to return orders that have been worn, adjusted or sized because we cannot resell used products or issue a credit for their return. If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact [email protected] within 5 days of receipt of your shipment to make the necessary corrections.c

*First Edition items which are a Limited Edition collection of styles are all FINAL SALE. Refunds will not be issued for any reason.

Fragrance Return Policy

Please test the fragrance from the sample provided with the order. In the event that you are not satisfied with your fragrance, please return unopened and unused merchandise in its original condition within 14 days of receipt for a full refund.

Pre-Owned Return Policy

Please note that all Pre-Owned watches are non-refundable and do not come with a warranty. Invicta hand inspects each watch to ensure it is in perfect working condition. Scratches, abrasion or light wear, and tear may exist. All watches are considered a final sale.

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